4.5

What our customers think.

I recently purchased a vehicle from Mercedes-Benz Ottawa Downtown, and I couldn't be happier with my experience! From the moment I walked in, Ming provided outstanding service, guiding us through the entire purchasing process with professionalism and care. When I picked up my vehicle, Talya was incredible in showing us all the features and options available. Her thorough explanations made us feel confident in using our new car. The team's dedication to customer satisfaction truly sets this dealership apart. I highly recommend Mercedes-Benz Ottawa Downtown for anyone looking to purchase a vehicle. Thank you, Ming and Talya, for making this such a positive experience!
- Hussein Awada
I had a great experience with Mercedes-Benz. From the very start of the process, Duleep did a great job facilitating the sale and Ryan was amazing finalizing all the details and the final purchase. The dealership is large and inviting with many models on site, the staff is very helpful and knowledgeable. On the day of delivery my car was presented in a unique and personalized way that made it feel special. Talya made sure to make the experience memorable and took a lot of time explaining the features and details of my new car. She then followed up via email to ensure all is well. I felt very well taken care of. I highly recommend this dealership where you will receive service that matches the quality of the Mercedes brand.
- Nada Alghazali
The staff at Mercedes-Benz Ottawa Downtown were great to deal with. Ryan and Jacob for arranging the test drives and answering all our questions and Holli for helping to organize financing. Thank you Talya for taking photos, the unveiling ceremony and then spending time with us to go over every detail of the vehicle before we left. What a wonderful experience!
- Carlene Scafidi