First Benz - Perfect Experience - Perfect Service
This was our first foray into the world of MB. We were greeted at MB Downtown Ottawa by Masaki Ida and without question he made our experience so memorable. He was so attentive, and extremely patient answering my multitude of questions with expertise and kindness. Our car shopping ended after our first visit and we our now the new owners of a GLC 300! The entire staff were extremely professional and provided us with a great degree of comfort. If you’re in the market I would highly recommend them.
Other customers satisfied
Thank you Masaki
Excellent service from the whole staff, all the process was perfectly explained. Masaki provided us with a great buying experience, we recommend him without any hesitation!
Great Dealership
Nice service overall. Great staffs.
Excellent service!
Michel Lalonde provided excellent service and was very kind.
Nothing but the best
Thank you Frankie for your assistance in reviewing the comparable merits of the vehicles I was interested in. I was sold when you demonstrated the solid construction of the Mercedes brand by jumping on the open door of a floor model. You made sure that I benefited from the best deal possible. Thank you for your professionalism
