First Benz - Perfect Experience - Perfect Service
This was our first foray into the world of MB. We were greeted at MB Downtown Ottawa by Masaki Ida and without question he made our experience so memorable. He was so attentive, and extremely patient answering my multitude of questions with expertise and kindness. Our car shopping ended after our first visit and we our now the new owners of a GLC 300! The entire staff were extremely professional and provided us with a great degree of comfort. If you’re in the market I would highly recommend them.
Other customers satisfied
Thank you Masaki
Overall, we had a great experience working with Masaki Ida. He is so knowledgeable, professional, easy going, responsive and his customer service skills are above and beyond what we expected. We appreciated not feeling pressured to buy; we also appreciated the Japanese green tea (nice touch). Pierre and Leah were equally friendly and welcoming.
Great experience
Great
My first Mercedes!
Amazing customer service. Had overall great experience buying my first Mercedes! 5 star!!
Great job team
Marc at service is always pleasant to deal with and ensures that I am well taken care of every time I bring my car in. The entire service team is diligent and professional.
