Full-Time Bilingual Receptionist (English/French Preferred) Mercedes-Benz Dealership
April 15 2026,
Position Summary
As the first point of contact, the Receptionist plays a critical role in delivering the premium experience expected of the Mercedes-Benz brand. This position is ideal for a polished, professional individual who thrives in a fast-paced environment and takes pride in creating a warm, welcoming, and efficient customer journey.
We are seeking a dependable, detail-oriented, and personable professional—ideally with prior reception or customer-facing experience—who brings a high level of maturity, confidence, and composure to the role.
Key Responsibilities
- Greet and assist customers promptly and professionally, both in person and over the phone
- Manage a multi-line phone system with accuracy and efficiency
- Direct customer inquiries to the appropriate departments in a timely manner
- Maintain a clean, organized, and welcoming reception area
- Accurately record and relay messages and customer information
- Support administrative functions as required (data entry, filing, light clerical duties)
- Assist in coordinating internal communication to ensure a seamless customer experience
Customer Experience Focus
- Deliver a premium, concierge-style experience aligned with the Mercedes-Benz brand
- Build positive relationships with customers and team members
- Handle inquiries and concerns with professionalism, empathy, and urgency
- Remain calm, composed, and solution-oriented in a high-volume environment
Qualifications & Skills
- Bilingual (English/French) – strongly preferred
- Previous reception or customer service experience (automotive experience is an asset)
- Professional demeanor with excellent interpersonal skills
- Strong communication skills—both verbal and written
- Exceptional telephone etiquette and active listening skills
- Highly organized with strong attention to detail and ability to multitask
- Comfortable working in a fast-paced, team-oriented environment
- Proficient in Microsoft Office (Excel, Outlook, Word)
- Valid driver’s license required
What We’re Looking For
- A mature, reliable individual who takes ownership of their role
- Someone who presents themselves with professionalism and confidence
- A team player who contributes positively to dealership culture
- A proactive individual who anticipates needs and takes initiative
Schedule & Availability
This is a full-time position, and flexibility is required.
Store Hours:
- Monday – Thursday: 7:00 AM – 7:00 PM
- Friday: 7:00 AM – 6:00 PM
- Saturday: 9:00 AM – 5:00 PM
(Shifts will be scheduled within these hours, including evenings and Saturdays)
Why Join Us?
- Work in a premium, professional dealership environment
- Be part of a respected global luxury brand (Mercedes-Benz)
- Opportunity to grow within a dynamic and supportive team
- Competitive compensation and stable full-time hours
