Licensed Automotive Technician
January 22 2026,
Mercedes-Benz Ottawa Downtown
Build your career with one of the world’s most respected automotive brands.
Mercedes-Benz Ottawa Downtown is looking for a Licensed Technician (or Apprentice – Level 2 completed) with a minimum of 2 years of experience to join our high-performing Service Team. If you take pride in your craftsmanship, enjoy cutting-edge automotive technology, and want to work in a state-of-the-art facility, this is your opportunity.
Why Join Mercedes-Benz Ottawa Downtown?
- Work with world-class luxury vehicles and advanced technology
- State-of-the-art facility and professional shop environment
- Aggressive bonus plan rewarding performance
- Full benefits (medical & dental)
- RRSP matching
- Manufacturer training and ongoing career development
- A team culture built on excellence, respect, and growth
Your Role
As a Technician, you play a critical role in delivering the Mercedes-Benz ownership experience. You’ll be responsible for maintaining, diagnosing, and repairing vehicles to the highest standards — ensuring customer safety, satisfaction, and long-term brand loyalty.
You’re detail-driven, professional, and committed to doing the job right the first time.
Key Responsibilities
- Perform scheduled maintenance and repairs
- Diagnose mechanical and electrical concerns efficiently and accurately
- Identify additional safety or service needs and document findings clearly
- Provide written and digital, prioritized repair recommendations
- Communicate repair procedures and findings to Service Advisors
- Conduct road tests and safety inspections
- Maintain clean, organized, and professional workspaces
- Stay compliant with all safety standards, laws, and regulations
- Participate in continuous improvement and time-management best practices
Communication & Teamwork
- Keep Service Advisors informed throughout the repair process
- Clearly document findings using strong written communication
- Collaborate with colleagues across all dealership departments
- Contribute positively to a team-focused, professional environment
- Commitment to the Brand
- Complete Mercedes-Benz and dealership training programs
- Stay current with new vehicle features, technologies, and updates
- Maintain a professional appearance and uphold dealership standards
- Be a champion for exceptional customer service at every interaction
Skills & Qualifications
- Strong mechanical and diagnostic aptitude
- Excellent time management and organization
- Outstanding customer service mindset
- Strong written and verbal communication skills
- Ability to work independently and as part of a team
- Results-oriented, accountable, and adaptable
- Comfortable operating manual and automatic transmissions
- Basic computer proficiency
- Education & Experience
- College Diploma or Trade School Certificate in Automotive Studies (or equivalent)
- Minimum 2 years of experience as an Automotive Technician
- Mercedes-Benz experience preferred but not required
- Valid driver’s license with a clean driving record
Ready to Take the Next Step?
If you’re passionate about automotive technology and want to grow your career with a prestigious global brand, we want to hear from you.
Apply today by submitting your resume and a brief cover letter.
Mercedes-Benz Ottawa Downtown
Setting the standard for excellence — one vehicle at a time.
Job Type: Full-time
