My first Mercedes!
Amazing customer service. Had overall great experience buying my first Mercedes! 5 star!!
Other customers satisfied
First Benz - Perfect Experience - Perfect Service
This was our first foray into the world of MB. We were greeted at MB Downtown Ottawa by Masaki Ida and without question he made our experience so memorable. He was so attentive, and extremely patient answering my multitude of questions with expertise and kindness. Our car shopping ended after our first visit and we our now the new owners of a GLC 300! The entire staff were extremely professional and provided us with a great degree of comfort. If you’re in the market I would highly recommend them.
Courteous
Very efficient and courteous
New car
Nicely done at delivery.
Great service
This was my second experience with the service department and I must say Edwin was wonderful as usual and this was my first time being helped by Tiffany and she was a delight. They both made me feel like my satisfaction was really what they wanted to achieve. They even went the extra mile to reserve a loaner car for me and that really made my day especially because my own dealership is not being helpful at all. Thank you again to both of you.
