Scheduling

Overall pleased with service department. One qualifier, please explain to customer when scheduling appointment for drop off, that the drop off time does not equal the time a technician will begin working on the vehicle. Customers need to understand the possible time frame. Thank you

Other customers satisfied

Thank You, Mercedes-Benz Ottawa Downtown

Thank You

Thank for the wonderful experience. Hao made it so much fun. I will recommend and come back because of his professionalism and attitude. Thank you Ogilvie.

Fantastic Frankie, Mercedes-Benz Ottawa Downtown

Fantastic Frankie

Customer service is excellent. This is our second buy from this dealership

Thank you

As always Edwin Vander rouppe provided excellent customer service - reason why I always request for him to be my service adviser . All the staff were pleasant as well.

Appreciate the Service

Reception was very friendly, overall a good experience.

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