Scheduling
Overall pleased with service department. One qualifier, please explain to customer when scheduling appointment for drop off, that the drop off time does not equal the time a technician will begin working on the vehicle. Customers need to understand the possible time frame. Thank you
Other customers satisfied
Service for 2018 GLE43
Well greeted and great service from Mercedes-Benz Ottawa Downtown
Leslie was very helpful and gave me great service for the c-class 2019. You’ll only get this service from Mercedes-Benz Ottawa Downtown.
Thank you
Outstanding everyone above and beyond their duty! Especially Edwin!
Thank you!
Thanks to David and Ogilvie Mercedes for the continued wonderful service. Top notch quality in every regard! Rita and Mark