Service Department

Service Department

Overall pleasant experience. Friendly and courteous staff. Efficient process. Excellent communication.

Other customers satisfied

GLA250, Mercedes-Benz Ottawa Downtown

GLA250

Excited to drive our first Benz!

WOW

My experience with Ogilvie Mercedes-Benz is outstanding. From the minute I inquired, to the test drive and the moment I received my new car, Charlene Pangandian and Dean Marjanovic rendered excellent service with a friendly ambiance. Charlene has a talent of knowing customers' taste and was very accommodating with all my questions from A-Z. Dean on the other hand has the knowledge about everything on my technical questions. Dealing with Ogilvie is worth the drive from Montreal where I live. I highly recommend them.

Excellent Service!

Dean is an excellent sales rep at Ogilvie!  Of all the sales reps we have encountered over the years when purchasing new vehicles, we must say that he is the best!  He was very thorough when explaining all the features about the cars. Patient when dealing with us and had answers for all the questions thrown his way. We came in initially just to see the cars but were quickly convinced to go for a road test... And that's without feeling pressured in any way.  Rest assured that if we decide to buy a Benz it will no doubt be with Dean!
 
We have 2 other vehicles that my husband would like to check before making a final decision. However, a big plus already is the fact that we can tell that the customer service will be excellent at your location. 
Excellent service, Mercedes-Benz Ottawa Downtown

Excellent service

Excellent service! Stephane Ross was very professional and really knew his stuff!

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