Service
Stellar experience! Service rep. Marc was extremely efficient, meticulous and attentive; all staff were so courteous. Amazing customer service. I very much appreciated the pro-active, customer-satisfaction approach from beginning to end! And Meng is a huge asset to the company who helped to facilitate the process in his special way!
Other customers satisfied
Great service
Thanks for the exceptional service. Sales team rocks!
Service B plus comments
I arrived to drop off my vehicle and was promptly dealt with (even though my booking wasn't in the system - problems with the system). By 9:30, I was contacted to let me know the status of the service and a couple of recommendations, which I agreed to. The shuttle picked me up and my vehicle is being fetched for me as I write this. All in all, a good experience today. Thank you.
Birthday surprise!
Good day,
We wanted to compliment on your excellent service that we received from the staff at Ogilvie Mercedes-Benz Ottawa. We have received superb / exceptional customer service at your dealership from the start and up to the very end, such service builds great relationships between the dealership and the clients.
Special thanks to Guan and Charlene, both of you worked hard and went to a great lengths to help us and you did just that. Our sincere thanks for the marvelous decorations and we want you to know how much we appreciated for your kind hospitality.
We will surely recommend Ogilvie Mercedes-Benz to our friends and family.
Regards,
Peter v.
Everything was just perfect!
Everything was just perfect!
