Thank you
Guan was great!
Other customers satisfied
Great experience
Great
First Benz - Perfect Experience - Perfect Service
This was our first foray into the world of MB. We were greeted at MB Downtown Ottawa by Masaki Ida and without question he made our experience so memorable. He was so attentive, and extremely patient answering my multitude of questions with expertise and kindness. Our car shopping ended after our first visit and we our now the new owners of a GLC 300! The entire staff were extremely professional and provided us with a great degree of comfort. If you’re in the market I would highly recommend them.
Excellent!
I had a great experience dealing with Stephane.
Scheduling
Overall pleased with service department. One qualifier, please explain to customer when scheduling appointment for drop off, that the drop off time does not equal the time a technician will begin working on the vehicle. Customers need to understand the possible time frame. Thank you
